THE MAD-DOG99 wrote:How lucky for that family that they got the same jury that awarded that lady tons of $$$
because McDonalds failed to put a notice that their coffee is hot..!!!
The McDonald's case, despite being the poster child for over-litigiousness and runaway juries, was actually correctly decided.
McDonald's served its coffee at extremely hot temperatures, and it did so to reduce the number of refills that would be requested. Most people would leave the store before finishing (or even beginning) a single cup. McDonald's knew that people were being seriously burned by their coffee, but elected to continue to serve it excessively hot in order to increase profits. To compensate, they used lids that were very difficult to take off. The problem was that, when you did try to take the lid off (like the lady did in order to add cream), the cup would jerk violently, causing spills. The woman had no reason to expect that the coffee would be THAT hot, or that taking the lid off would lead to serious spillage.
It was not necessary for McDonald's to serve its coffee that hot. The decision was purely profit driven, and had nothing to do with the marketability of the product. As such, this is precisely the type of case for which punitive damages were conceived. When a company knowingly creates a dangerous situation in order to make extra money, a jury may take that money away (and then some) to discourage other businesses from making the same type of calculated decision.